# Go Online Doctor Japan ## What we are An English-language online medical consultation service, operated by Go Online Doctor Japan Clinic, for people traveling in Japan. Patients see a Japan-licensed physician by video call and receive treatment without visiting a clinic in person. ## Who we serve International tourists and other visitors who are physically in Japan. No Japanese national health insurance, residence card, or Japanese address is required — a passport and a smartphone are enough. Patients of all ages can be seen, including children. ## Price ¥33,000 flat per consultation, tax included. Includes: the video consultation, a prescription sent electronically to a pharmacy near the patient, an English medical certificate, and an itemized English receipt for travel insurance claims. Excludes: the cost of medication itself, paid directly to the pharmacy. ## Hours 9:00 AM – 6:00 PM JST, Monday to Saturday. Closed Sundays and Japanese public holidays. Booking availability reflects our actual clinic days, including Japanese public holidays. ## What we treat Cold, flu, and fever. Sore throat and cough. Stomach upset and food poisoning. Urinary tract infections (UTI). Skin rashes, hives, and insect bites. Pink eye and ear pain. Back pain, muscle strain, sprains, and headaches. Jet lag and sleep trouble. Prescription refills for existing conditions such as high blood pressure or asthma. ## What we do not do We do not handle emergencies — for chest pain, difficulty breathing, severe bleeding, or loss of consciousness, call 119 immediately rather than booking online. We cannot diagnose conditions that require a physical examination, imaging, or lab tests, and those patients are referred to in-person care. We cannot prescribe controlled substances. The service is only available to patients currently located inside Japan. ## Physician Yoshiki Ishizuka, M.D., founder of Go Online Doctor Japan Clinic. Emergency medicine physician, trained at St. Luke's International Hospital and a number of Tokyo Metropolitan hospitals. Registered with the Japanese Ministry of Health, Labour and Welfare. ## Contact Go Online Doctor Japan (operated by Go Online Doctor Japan Clinic) 3-24-7-207 Kitakoiwa, Edogawa-ku, Tokyo 133-0051, Japan Phone: 03-6821-4262 Email: clinic@goonlinedoctorjapan.com Book a consultation: https://book.goonlinedoctorjapan.com/en ## Key pages https://goonlinedoctorjapan.com/ — overview, what's included, how it works https://goonlinedoctorjapan.com/pricing — the ¥33,000 flat fee, what's included and excluded https://goonlinedoctorjapan.com/how-it-works — the booking-to-pharmacy process, step by step https://goonlinedoctorjapan.com/what-we-treat — full list of conditions treated and not treated https://goonlinedoctorjapan.com/travel-insurance — using the receipt and certificate for a claim https://goonlinedoctorjapan.com/about-us — the clinic and its founding physician https://goonlinedoctorjapan.com/faq — answers to common questions about cost, prescriptions, and eligibility https://goonlinedoctorjapan.com/blog — guides for travelers who get sick or run out of medication in Japan ## Guides Generated from the same article data the blog renders from, so this list cannot drift out of sync with the site. https://goonlinedoctorjapan.com/blog/got-sick-in-japan-what-to-do — Sick in Japan and unsure what to do? Your options — emergency care, hospitals, walk-in clinics, pharmacies and online consultations — and when each one actually fits. https://goonlinedoctorjapan.com/blog/sick-note-japan — Travelers in Japan can get an English medical certificate, a sick note for work or school, or a fit-to-fly letter after an online consultation. Here's what each one covers. https://goonlinedoctorjapan.com/blog/continue-home-medication-japan — What happens to a regular medication when you travel to Japan: why a Japanese prescription is needed, when an equivalent is substituted, and what can't be continued here. https://goonlinedoctorjapan.com/blog/prescription-refill-japan-tourist — Ran out of medication in Japan? Your home prescription can't be filled at a Japanese pharmacy. Here's how to get a Japanese prescription online and what to have ready. https://goonlinedoctorjapan.com/blog/child-sick-japan-travelers — What to do when a child falls ill on a trip to Japan: the red flags that mean go now, how a parent-present online consultation works, and what to have ready. https://goonlinedoctorjapan.com/blog/emergency-contraception-japan — How to get emergency contraception in Japan as a visitor, why acting quickly matters, and how a private online consultation works when you don't speak Japanese. https://goonlinedoctorjapan.com/blog/travel-insurance-claim-japan — What travel insurers usually ask for after you see a doctor in Japan, when to contact them, and how to leave the consultation with the documents already in English. https://goonlinedoctorjapan.com/blog/doctor-cost-japan-without-insurance — Visitors pay the full cost of medical care in Japan. What drives the price at clinics and hospitals, why quotes are hard to get, and what a flat-fee online consultation covers. https://goonlinedoctorjapan.com/blog/japanese-pharmacies-guide — Dispensing pharmacies versus drugstores, how long a Japanese prescription stays valid, what you pay as a visitor, and how a prescription reaches a pharmacy near you. https://goonlinedoctorjapan.com/blog/antibiotics-over-the-counter-japan — No — antibiotics are prescription-only in Japan, with no over-the-counter route. What that means if you're traveling, and how to be assessed for one in English. https://goonlinedoctorjapan.com/blog/otc-medicine-japan-guide — Japanese drugstores don't stock American brand names, but they do stock the same active ingredients. How to find what you'd normally take, and what not to expect. https://goonlinedoctorjapan.com/blog/sprains-injuries-japan-x-ray — First aid for a twisted ankle on a trip, the signs that mean you need an X-ray or stitches, and what an online consultation can honestly do for an injury in Japan. https://goonlinedoctorjapan.com/blog/flu-covid-japan-visitors — Where to buy a test in Japan, what to do with the result, how to avoid passing it on, and when to see a doctor — in English, without leaving your accommodation. https://goonlinedoctorjapan.com/blog/hay-fever-japan-visitors — Japan's cedar pollen season runs through late winter and spring. What to expect, what to buy at a drugstore, and when a prescription makes more sense than another box. https://goonlinedoctorjapan.com/blog/pink-eye-japan-travelers — Viral, bacterial or allergic conjunctivitis: how they differ, what contact lens wearers must do, the symptoms that need an eye specialist, and how to be seen in English. https://goonlinedoctorjapan.com/blog/skin-rash-hives-insect-bites-japan — Heat rash, hives and insect bites are common on a Japanese summer trip. What settles on its own, what needs a doctor, and how to be seen in English from your hotel. https://goonlinedoctorjapan.com/blog/headache-migraine-japan-travelers — Why headaches flare on a trip, what you can buy at a Japanese drugstore, the warning signs that need urgent care, and how to see a doctor in English without traveling. https://goonlinedoctorjapan.com/blog/ear-pain-japan-travelers — Ear pain after a flight, after swimming, or with a cold: what usually settles on its own, what needs a doctor, and how to be seen in English from your hotel in Japan. https://goonlinedoctorjapan.com/blog/sore-throat-tonsillitis-japan — Most sore throats are viral and settle on their own. Here's what points toward something bacterial, what to buy in Japan, and when to see a doctor in English. https://goonlinedoctorjapan.com/blog/food-poisoning-diarrhea-japan — Stomach trouble on a trip to Japan: how to rehydrate, what to buy at a convenience store, the warning signs that need a doctor, and how to be seen in English. https://goonlinedoctorjapan.com/blog/cold-and-fever-japan-travelers — Cold symptoms or a fever on a trip to Japan: what you can treat yourself, the signs that mean you should see a doctor, and how to be seen in English without leaving your room. https://goonlinedoctorjapan.com/blog/prescription-japan-tourist — How tourists in Japan can see an English-speaking doctor online, get a prescription, and pick it up at a nearby pharmacy — cost, steps, and what can't be prescribed. https://goonlinedoctorjapan.com/blog/uti-treatment-japan-travelers — What to do about UTI (urinary tract infection) symptoms while traveling in Japan — when an English-language online consultation helps, and when to seek in-person care. https://goonlinedoctorjapan.com/blog/telemedicine-japan-visitors — How telemedicine works in Japan, how it's regulated, how it compares to the US, UK, and Europe, and what it looks like for a foreign visitor without local health insurance. https://goonlinedoctorjapan.com/blog/english-speaking-doctors-japan — How to find English-speaking medical care in Japan as a visitor — what to check before you go, extra fees to know about, and an online option that works nationwide. https://goonlinedoctorjapan.com/blog/home-visit-doctor-japan — House-call doctors are rare and expensive in Japan compared to many other countries. Here's why, and what a video consultation offers instead for travelers. https://goonlinedoctorjapan.com/blog/japan-medical-system-comparison — How Japan's universal health insurance system compares with the US, UK, France, and Germany — and what it means for a traveler who isn't enrolled in it. https://goonlinedoctorjapan.com/blog/medical-certificate-online-japan — How travelers in Japan can get an English medical certificate after an online consultation — what it's used for, how it differs from a receipt, and what it costs.